jili998 Privacy Policy

When you register an account with jili998, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. This information is required to verify your identity, comply with our legal obligations, and ensure that only eligible adults aged 21 and above can access the platform. We do not collect more information than is necessary for these purposes.

When you use the platform, we also automatically collect certain technical data such as your IP address, device type, browser version, operating system, and session activity logs. This data helps us maintain platform security, detect suspicious behaviour, and improve the overall experience for players. We may also collect information about the games you play, the amounts you wager, and the transactions you make, as this is necessary for account management and regulatory compliance.

If you contact our support team, we retain records of those communications, including the content of your messages and any attachments you send. This allows us to resolve disputes, track the history of your account interactions, and improve our customer service quality over time. We will never ask you to share your password or full payment card details through any support channel.

jili998 uses your personal data primarily to operate and manage your account, process deposits and withdrawals, verify your identity, and deliver the gaming services you have signed up for. We also use your data to comply with applicable Philippine laws and regulations, including anti-money laundering requirements and responsible gaming obligations. Without this data, we would not be able to provide you with a safe and compliant gaming environment.

We may use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies. If you have opted in to marketing communications, we may also send you information about promotions, new games, and platform features that may interest you. You can withdraw your consent to marketing messages at any time by updating your preferences in your account settings.

Your gameplay and transaction data may be used for internal analytics to help us understand how players use the platform, identify areas for improvement, and develop new features. This analysis is conducted on an aggregated or anonymised basis wherever possible, so that individual players are not singled out. We do not use automated decision-making processes that produce legal or similarly significant effects on your account without human review.

jili998 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We only share your data with carefully selected service providers who assist us in operating the platform, such as payment processors, identity verification providers, and cloud infrastructure partners. All such third parties are contractually required to handle your data securely and only for the specific purposes we have authorised.

We may be required to disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we receive a lawful request or are under a legal obligation to do so. In such cases, we will disclose only the minimum information necessary to satisfy the legal requirement. Where permitted by law, we will notify you of any such disclosure.

If jili998 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction. In such an event, we will ensure that the receiving party is bound by privacy obligations at least as protective as those set out in this policy. You will be notified of any material change in the ownership or use of your personal data in advance.

We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the jili998 platform is encrypted using industry-standard SSL/TLS protocols. Access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions.

Your personal data is retained for as long as your account remains active and for a period thereafter as required by applicable law or our legitimate business interests. For example, transaction records may be retained for a minimum of five years to comply with anti-money laundering regulations in the Philippines. Once the applicable retention period has expired, your data is securely deleted or anonymised.

While we take every reasonable precaution to protect your data, no system is completely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant authorities as required by law. We encourage you to use a strong, unique password for your jili998 account and to enable any additional security features available in your account settings.

As a player based in the Philippines, you have a number of rights in relation to your personal data held by jili998. You have the right to access a copy of the personal information we hold about you, to request corrections if any of that information is inaccurate or incomplete, and to request the deletion of your data in certain circumstances. You also have the right to object to or restrict certain types of processing, and to withdraw your consent to marketing communications at any time.

To exercise any of these rights, you can contact our support team through your account dashboard. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable law. Please note that some requests may be subject to identity verification before we can process them, to ensure that we are responding to the correct account holder.

If you believe that jili998 has not handled your personal data in accordance with this Privacy Policy or applicable law, you have the right to lodge a complaint with the relevant data protection authority in the Philippines. We take all privacy complaints seriously and will work with you to resolve any concerns as quickly and fairly as possible. For further information about your rights or our data practices, please visit our FAQ page.